We understand that plans can change. Our cancellation policy is designed to be fair to both our customers and our business.
Cancellation Timeframe
Cancellations must be made at least 7 days before your scheduled appointment or service date to avoid any cancellation fees.
Refund Policy
All sales are final.
Important: Because your time slot is held just for you, late cancellations or no-shows cannot be refunded or rebooked.
Exceptions
Emergency situations and unforeseen circumstances will be handled on a case-by-case basis. Please contact us as soon as possible to discuss your situation.
How to Cancel
To cancel your appointment or service, please contact us via email or phone using the information provided below. Please include your booking reference number.
